FAQ
Frequently Asked Questions
Welcome to Genuine Sri Lankans Tours FAQ page! Here, you will find answers to common questions about our tours, booking, places to visit, safety, payments, and more. Look through the FAQs to get the info you need. If you still have questions, contact our friendly team. We’re here to help you enjoy a great Sri Lankan adventure!
To book a tour with our agency, you have various convenient options available. You can choose to fill out the web form, send us an email at contact@genuinesrilankans.com, or simply call/WhatsApp us at +94776122357 or +94772330405. By doing so, you will be able to connect with a knowledgeable travel expert who will assist you in discussing your requirements, receiving expert advice, making necessary changes, finalizing the trip plan, and ultimately obtaining your trip confirmation.
In Sri Lanka, you have a diverse range of tour options to choose from, including day tours, round tours, and tailor-made tours. The duration of your tour can be customized based on your personal preferences, allowing you to design the perfect itinerary for your journey.
Indeed, we provide passenger insurance for tour participants, ensuring their safety and offering peace of mind.
To apply for a visa, visit the official website at www.eta.gov.lk. Complete the online application with accurate details, including personal information, passport details, travel itinerary, and purpose of the visit.
Travelers consider Sri Lanka a safe destination. The country has made significant progress in terms of security and effectively regulates tourism.
We can offer references and testimonials from our contented clients who have experienced our outstanding services.
Certainly, when exploring cultural or religious sites in Sri Lanka, it is crucial to follow specific requirements. Ensure modest attire by refraining from wearing sleeveless tops or shorts. Moreover, be aware that touching historical artifacts or taking photos may be restricted in certain locations.
Yes, we offer passenger insurance for tour participants, ensuring their safety and providing peace of mind.
Popular tourist destinations in Sri Lanka include the ancient city of Anuradhapura, the cultural hub of Kandy, the beautiful beaches of Mirissa and Unawatuna, and the scenic hill country of Nuwara Eliya.
When preparing for your trip to Sri Lanka, keep in mind the essential items to pack. These items include lightweight clothing, comfortable footwear, sun protection, insect repellent, a travel adapter, and any necessary medications. Additionally, remember to bring a swimsuit and a hat for beach destinations.
Our team of drivers and guides in Sri Lanka excel in multiple languages, including English, French, Japanese, and German. This ensures effective communication and ensures a seamless experience throughout your tour.
To make tour payments, if hotel bookings are included, you need to provide an advance deposit of approximately 50% of the tour package. The remaining amount can be paid upon arrival or at the end of the service. However, for transportation and guiding services, there is no requirement for an advance payment; you can settle the total amount at the end of the service.